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  1. Help Center
  2. Teaware
  3. General

General

  • Q. Can glass teapots be heated on direct fire?
  • Q. Why does my teapot drip every time I pour from it?
  • Q. The strainer and mesh are discolored.
  • Q. My glass jug or teapot has cracked.
  • Q. There are air bubbles in the glass jug or cup. Is this a defective product?
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