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  1. Help Center
  2. About Our Products
  3. General
General
  • Q. Do you sell replacement parts?
  • Q. Are your products BPA-free?
  • Q. What does "capacity" on the product page mean?
  • Q. What does "Product size and shape vary in each item" on the product pages of porcelain items mean?
  • Q. Two of the same product do not look identical. Is this a defect?
  • Q. The color of the product mentioned on the webshop does not match the actual product.

Q. What does "Product size and shape vary in each item" on the product pages of porcelain items mean?

The manufacturing process of porcelain can lead to slight variations in product size.

This means that items like cups, mugs, bowls, and tumblers may have minor differences in their measurements.

Related articles

  • What does "capacity" on the product page mean?
  • Two of the same product do not look identical. Is this a defect?
  • The color of the product mentioned on the webshop does not match the actual product.
  • Can I use a rice cooker on an induction cooktop?
  • My tumbler became misshapen after using the dishwasher. What happened?

For more questions, please contact us via the contact form.

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