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  1. Help Center
  2. Shopping at KINTO Europe
  3. Orders
Orders
  • Q. Can I change or cancel my order?
  • Q. I haven't received an order confirmation e-mail. What should I do?
  • Q. Can you issue a formal receipt or invoice?
  • Q. Can I order fewer items than the set quantity?
  • Q. The item I want is out of stock. How will I know when it is back in stock?
  • Q. Do you offer gift wrapping?

Q. Can you issue a formal receipt or invoice?

After you place your order, you will receive an order confirmation containing a summary of your purchase and item prices. The invoice will be sent to you when the package is dispatched.

Related articles

  • Can I return products?
  • Which countries do you ship to?
  • The item I want is out of stock. How will I know when it is back in stock?
  • Does KINTO Europe carry the same products as KINTO Japan?
  • Can I order fewer items than the set quantity?

For more questions, please contact us via the contact form.

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