You will receive an order confirmation e-mail immediately after placing your order. If you do not receive an "order confirmation e-mail" after placing your order, please contact us using the contact form. In addition, there is a possibility that there is a typo in the e-mail address you entered when you registered, or that your e-mail software has mistaken it for spam or virus e-mail. Therefore we kindly ask you to check your spam folder.
Q. I have not received an order confirmation e-mail.
For more questions, please contact us via the contact form.